Privacy Policy

Last Updated: March 11, 2025

SaasForest Infotech Private Limited ("we", "our", "us", "SaasForest") is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Please read this privacy policy carefully. By accessing our website and using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information, such as:

• Name, email address, phone number, and company details when you contact us or register for our services;
• Billing information, including payment card details, billing address, and other payment details (this information is processed securely through our payment processors);
• Information shared during project consultations, including business requirements and specifications;
• User account information if you create an account with us.

1.2 Non-Personal Information

We may also collect non-personal information when you interact with our website, such as:

• Browser type and version;
• Operating system;
• IP address;
• Access times and dates;
• Referring website addresses;
• Pages viewed on our website;
• General geographic location based on IP address.

2. How We Collect Information

We collect information through various methods, including:

• Direct interactions when you provide information by filling in forms, corresponding with us by email, phone, or otherwise;
• Automated technologies such as cookies, server logs, and similar technologies;
• Third parties or publicly available sources, including business partners, analytics providers, and search information providers.

2.1 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services;
• Process transactions and send related information, including confirmations and invoices;
• Respond to your inquiries and provide customer support;
• Send administrative information, such as updates to our terms, conditions, and policies;
• Send promotional communications, such as providing information about new services, features, or offerings;
• Monitor and analyze usage trends and preferences to improve our website and services;
• Personalize your experience on our website;
• Protect against, identify, and prevent fraud and other illegal activities;
• Comply with legal obligations.

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to perform those services.

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we have about you;
• The right to rectify inaccurate personal information we have about you;
• The right to request that we delete your personal information;
• The right to restrict the processing of your personal information;
• The right to data portability;
• The right to object to processing of your personal information;
• The right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the contact information provided at the end of this policy.

7. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the information, including personal information, to India and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

9. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Information